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Project Case Study

Making Botswana’s telecommunications sector more competitive

Modernising Botswana's telecoms sector

In 2012, the communications sector in Botswana was suffering from difficult operating conditions for a competitive and efficient mobile telecommunications environment, meaning people had little connectivity, limiting the ability of both businesses and individuals to compete on a global level.

One of the underexplored areas for generating stronger competition and presenting fewer barriers to new companies, was the idea of Mobile Number Portability (MNP). MNP is the ability of the subscriber to retain the same telephone number when changing service providers, regardless of how many times they switch providers, greatly easing the process of transferring networks.

Project info

Regulatory impact assessment on mobile number portability in the telecoms sector


  • 2012



  • Botswana Telecommunications Authority

We were employed by the Botswana Telecommunications Authority to develop and provide training on a generic Regulatory Impact Assessment Framework. The purpose of the consultancy was to apply the framework to Mobile Number Portability and advise as to whether or not the Authority should require MNP to be introduced in Botswana, taking into account the special characteristics of its market.

The study concluded with recommendations on portability between fixed and mobile handsets to facilitate fixed-mobile convergence, providing a benchmark for the effects of number portability in similar markets. We also recommended staff training on the regulatory impact assessment framework, and a successful cost-benefit presentation to the Board of the Authority, where all recommendations made by the consulting team were accepted.

Botswana now enjoys one of the strongest telecoms markets on the African continent, greatly facilitating business activity and generating income for local people.

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